LeadBot's AI chat answers visitor questions day and night — based on your own website, product feed or documents. And if someone would rather talk to a human? The handoff is seamless.
The AI chat is trained on your own content: product information, frequently asked questions or uploaded documents. So its answers are always accurate — no generic talk, but information that fits your organisation.
Visitors get an instant answer, whether it's 2 PM or 2 AM. That boosts customer satisfaction and takes pressure off your team.
Connect your website, an XML product feed or your own documents as a source. The AI chat gets to know your organisation and your current product range, and answers accordingly.
Working in e-commerce? Enrich the AI chat with your product feedAn answer to every question, even outside office hours. Never a missed question or a lost opportunity again.
Does a visitor want to talk to a person? LeadBot offers the options you configure: request a callback, chat via WhatsApp or call directly.
Choose from templates for general questions, sales, customer service or e-commerce, so the tone matches your goal.
Show preset questions in the chat so visitors start a conversation in one click. A lower threshold, more interaction.
The AI chat is powerful, but sometimes a visitor simply wants to talk to a human. LeadBot catches that moment. When someone types "I'd like to speak to an employee", you decide what happens:
the visitor leaves their details, you call back
the conversation continues on WhatsApp
the visitor is offered your phone number
That way you keep the warmth of personal contact, exactly when it's needed.
Enjoythesun
At web shop Enjoythesun, 95% of all contact moments now happen through an approachable chat. Visitors get answers and buying advice faster — easing the load on customer service and making the web shop look more professional.
Read the full caseThe AI chat is a module you load into your LeadBot flow — just like any other element. Combine it with:
Try LeadBot free for 30 days. No payment details needed, no commitment.